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    Player support

    Need Help
    With MerjUp?

    Send us the issue, your device, and anything that helps us reproduce it. For common gameplay questions, the FAQ and how-to pages are still available, but support requests come here.

    Contact Support

    Email us directly and include the details below. We use this for player help, bug reports, account questions, and store support.

    Email Support

    Include This

    • Device model and platform: Android, iPhone, or iPad.
    • What you were doing right before the issue happened.
    • Your player name or account email if the issue is account-related.
    • Screenshots or a screen recording when visual proof helps.

    Gameplay Help

    Stuck on aiming, can tiers, modes, or a run that is not behaving the way you expected.

    Account & Progress

    Questions about profile setup, coins, progress, leaderboard identity, or restoring app data.

    Device Issues

    Crashes, performance problems, install trouble, TestFlight issues, or Google Play errors.

    Data Requests

    To remove stored player data, use the dedicated deletion flow.

    Delete Data

    Quick References

    Support details

    What Support Covers

    MerjUp support can help with gameplay questions, account issues, progress concerns, store problems, device crashes, privacy questions, and data deletion requests.

    Gameplay And Modes

    Ask for help with aiming, launches, can tiers, chain merges, Story mode, Classic mode, Survival mode, or any run that behaves unexpectedly.

    Account And Device

    Send device details, platform, player name, and reproduction steps when reporting crashes, lost progress, coin issues, or install trouble.

    Privacy And Data

    For privacy or removal requests, use the data deletion page or email support with the account details needed to locate your player data.

    iOS TestFlight

    Start With
    200 Coins

    MerjUp is an arcade can-merging puzzle game for Android and iOS where players launch cans, aim shots, and trigger chain merges through 8 evolution tiers. Join the iOS TestFlight beta and start with 200 bonus coins when you create your account.